One of the major things we look out for when we want to patronize a company, especially an online company is their return policy. We want to be sure that if they send us the wrong item, we should be able to return them. However, you might be wondering why big online shops offer security to their customers to be able to return products. These reasons are discussed subsequently.
To build trust
One of the major reasons why big online shops offer their customers the security to return items is because they want to build trust. The customers understand that when they return products to the company, in most cases, it is going to be at the company’s expense. Hence, the company will have spent some money sending the products to them and to provide them with the opportunity … Read the rest